About LJBOps
What is a fractional COO?
Operations is the backbone of any business: it’s the behind-the-scenes work that keeps the business running. A COO manages the systems, people, and processes that turn vision into action: budgeting, hiring, onboarding, workflows, and strategy implementation.
A Fractional COO offers that same high-level support on a part-time basis. Instead of hiring a full-time executive - who often command six figure salaries - small businesses can bring in an experienced operations leader on a contract to build systems, guide strategy, and keep things moving. Fractional COO’s are NOT consultants or business coaches; while they can (and should!) advise on business goals and growth strategy, they also roll up their sleeves and work as a part of your team to implement the ensuing plan.
Why me, LJB?
With 15+ years in operations and a knack for both big-picture strategy and detail-oriented systems, I approach every business with a balanced, stakeholder-minded perspective. I’m not afraid to ask hard questions or push back when needed because strong leadership requires honest collaboration. I work efficiently, value work-life balance (for both of us), and care deeply about helping small businesses grow sustainably.
Who are my clients?
I work with small business owners who are either growing and need structure to reach the next level, or feeling stuck and need support to get back on track. For some, that means turning an idea into a fully functioning business or expanding to a new location; for others, it’s about improving profitability, finding better work-life balance, or getting help in areas outside their expertise. If that sounds like you, let’s talk; the best way to know if I can help is through a quick conversation.
How does it work?
Every engagement starts with a free 30 minute intro call and a short questionnaire to get to know your business. From there, I’ll quote an initial audit ($500–$2000) that includes a full review of your systems, a recommendations meeting, and a 90-day action plan. You can take the plan and run with it or bring me on as your Fractional COO for ongoing monthly support ($750–$3000/month), which scales up or down as your business evolves.